Tullius was engaged by a large ASX-listed company to lead commercial negotiations to replace its core operating platform with a multi-vendor SaaS solution. This included the software licences, implementation projects, ongoing project support and hosting. Tullius was brought in post the RFP process and selection of preferred vendor.
Key outcomes were:
– Circa 40% reduction to post-tender price through:
– Removal of separate licence cost categories
– Co-investment in implementation
– Reduction to ongoing development rates
– Removal of fixed indexation rates
– Re-balanced fees to drive long-term performance
– Significant extension of SLA coverage
– Protections for implementation cost and duration
