Case Studies

Procurement Delivery

  • Case Study Name

    Managed Infrastructure Negotiation

  • Contract Value

    $500m

  • Client

    Govnnrment Agency

Tullius led the direct source process and negotiations to extend the managed infrastructure services provided by DXC to a government agency. The services included mainframe, midrange, storage, secure gateway, data warehouse and data centre. The agency was seeking market competitive pricing, greater price transparency, service transformation and automation, and some services de-scoped.

Key Achievements

✓ Circa 20% reduction in addressable spend
✓ Transparent pricing tables with hardware, software, maintenance and support separated and data centre hosting charges disaggregated from service categories
✓ Disclosure of FTE against service categories
✓ Fully costed program to transform the delivery model and introduce service automation
✓ Midrange transformation to virtual private cloud
✓ Refresh of account management and governance

Program Delivery

  • Case Study Name

    Simplification Program

  • Contract Value

    $600m

  • Client

    Australian Bank

In early 2022, an Australian based Big Four bank engaged Peter Law (Tullius Partner) as a Program Director to deliver a turnaround of the $600M Simplification Program, which had been running for 12 months and seen off two previous Program Directors.

The program was running significantly behind on delivery and benefit targets, overspending against budget and losing support of critical stakeholders.  Peter worked closely with senior technology executives and stakeholders to build and deliver a ‘Pathway to Green’ that included significantly upskilling delivery pods; optimising vendor arrangements and re-balancing delivery teams; streamlining the Program management overhead; and actively addressing technical and business blockers and dependencies.

Key Achievements

After 15 months, Tullius handed the Program Director role back to permanent staff with:

✓ Delivery milestones ahead of targets
✓ Expenditure within budget
✓ Benefits significantly ahead of targets
✓ Strong delivery cadence and de-risked delivery profile
✓ A strong reputation and general support for the Program across the Bank

SAAS Core Platform Solution

  • Case Study Name

    Core Platform Transformation

  • Contract Value

    $100m

  • Client

    Travel agency

Tullius was engaged by a global travel company, to lead commercial negotiations to replace its core operating platform with a multi-vendor SaaS solution.  This included the software licences, implementation projects, ongoing project support and hosting.  Tullius was brought in post the RFP process and selection of preferred vendor across each category.

Key Achievements

✓ Circa 40% reduction to post-tender price
✓ Removal of separate licence cost categories
✓ Co-investment in implementation
✓ Reduction to ongoing development rates
✓ Removal of fixed indexation rates
✓ Re-balanced fees to drive long-term performance
✓ Significant extension of SLA coverage
✓ Protections for implementation cost and duration

Program Delivery/Commercial Assurnce

  • Case Study Name

    Network Transformation Program

  • Contract Value

    $300m

  • Client

    Australian Bank

Tullius provided advice on the negotiation strategy  for its Network Transformation Program and then led the Transition In/Out for telecommunications services across 32 countries. This involved:

Providing the Program Director, Project Managers, Governance and Compliance Leads

Commercial assurance to ensure incoming and outgoing suppliers met contracted obligations for transition / transformation, BAU, performance , value and timeline

Financial assurance and governance to ensure the client had a full understanding of sustainment costs and built proper mechanisms to accurately reconcile and pay supplier invoices

Key Achievements

✓ Successful migration of international sites from Singtel to Vodafone including Cisco and Riverbed hardware refresh
✓ Successful migration of domestic telecommunications services from Singtel/Optus to Optus including implementation of SDWAN and Cisco hardware refresh
✓ Successful migration of Internet and Data Centre carriage to new Telstra contract
✓ Renegotiation of Cisco and Riverbed ELAs
✓ Incremental ongoing cost reductions from initiatives led by Tullius of ~$20m per year – these savings were identified during Transition and represent improvements above those secured from the RFP process
✓ Won the 2022 CEO Award for Outstanding Delivery

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